1. Information We Collect:
We collect personal information that you provide to us voluntarily when you visit our website, inquire about our services, or become a client. The information we collect includes:
a. Contact Information: This includes your name, address, phone number, and email address.
b. Service Information: Details about the pest control services you request, including information about the pests you need assistance with.
c. Payment Information: When making payments, we may collect payment card information, but we do not store it. Payment processing is conducted through a secure, third-party payment processor.
d. Communication: Records of your interactions with our customer support, including email correspondence and phone calls.
2. How We Use Your Information:
We use your personal information for the following purposes:
a. To Provide Services: To schedule and perform pest control services you have requested.
b. Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
c. Marketing and Promotions: To send you relevant information about our services, promotions, and offers. You can opt-out at any time.
d. Legal Obligations: To comply with legal requirements, such as record-keeping, tax obligations, and fraud prevention.
e. Security: To safeguard our services and protect against fraudulent activities and security threats.
3. Sharing Your Information:
We may share your personal information in the following situations:
a. Service Providers: We may share your data with trusted service providers who assist us in providing pest control services, payment processing, and customer support.
b. Legal Requirements: If required by law, we may disclose your information to comply with legal processes, government requests, or regulatory authorities.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, secure payment processing, and access controls.
5. Cookies and Tracking:
6. Your Privacy Choices:
You have the following privacy choices:
a. Access: You can request access to the personal information we hold about you.
b. Correction: If you believe the information we hold is inaccurate, you can request corrections.
c. Deletion: You can request the deletion of your personal information, subject to legal obligations.
d. Opt-Out: You can opt-out of marketing communications at any time.
7. Children's Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Contact Us:
Tailor Made Pest Control
3715 Bardstown Road Suite 310
Louisville, KY 40218
Phone: (502) 219-4688